Frequently Asked Questions

• Eliminates the need for physical menus and waiters taking orders.
• Reduces miscommunication between customers and kitchen staff.
• Orders are processed faster, improving service efficiency.
• Customers can pay digitally, streamlining the checkout process.

Yes! Customers can use their own mobile devices to place orders via QR code scanning or a dedicated mobile-friendly order page.

Orders are sent directly to the kitchen through backend Dashboard which can be access via a mobile phone, tablet or laptop/PC. This ensures that kitchen staff receive real-time order updates without needing printed tickets or verbal instructions.

Payments can be completed online via YOCO, iKHOKHA, credit/debit cards, or mobile wallets. This eliminates the need for cash handling or waiters manually processing payments. We will integrate your existing YOCO or iKHOKHA accounts with our system, allowing you full access to have full control over both walk ins and online orders.

Yes! The system can be configured for dine-in and takeaway orders only, ensuring flexibility for different restaurant operations.

• Fewer staff needed for order-taking and payments.
• No need for printed menus or order slips.
• Faster table turnover due to streamlined ordering.
• Reduced human errors in order processing.

Restaurants can sign up on OnfliQ.com to integrate the QR ordering system and payment processing into their operations. The setup is quick and requires no special hardware or software. All that’s needed is a laptop, PC or Mobile Phone.